Perform and coordinate the analysis and documentation of business processes. Develop and maintain a thorough understanding of the needs of the assigned customer group from a business and technical perspective. Work closely with Subject Matter Experts within the organization by conducting interviews and gathering information relative to the existing processes. Completely understand business processes, client variations, complexities, and standards and ensures they are all documented completely in a Business Use Case template. The successful Business Analyst applicant will possess the following requirements (items are required unless noted otherwise): Good listening skills Technical Documentation experience Good written communication skills Ability to interact with various levels within the organization Critical reasoning (strong intellectual and conceptual thought processes) Strong written communication Proofing skills Ability to work independently Grammar, spelling and punctuation skills Write proposals and reports