This position is with the COMPUTER SYSTEMS SEGMENT of Volt Information Sciences, Inc. This particular division of Computer Systems, Maintech, provides IT infrastructure services to mission critical, multi-vendor, multi-site applications in the Staffing, Financial, Telecommunications and Research and Development markets. The division's broad spectrum of IT design/implementation, procurement, project management and maintenance services, includes 24/7 managed network operations center and systems support group. We currently have an opening for a Deskside Support in Suwanee, GA. In this role, you will troubleshoot desktop operating system, application errors and PC hardware issues as well as minor server-hardware issues. Trouble tickets will be managed from inception to closing, including tracking resolution progress and updating customers on ticket status. You will be expected to provide OS and database maintenance in addition to the set up and maintenance of user desktop environments; relocating and setting up peripherals as may be required. Other duties include ordering, inventorying, and returning IT parts and equipment as needed; maintaining printers and troubleshooting issues. Requirements: Ideal candidates will have a high school degree or GED with 3 - 5 years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking. Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies. A+ certification. To apply for this position, send your resume and salary requirements to email@example.com To learn more about Maintech, please visit www.maintech.com . Maintech is an Equal Opportunity Employer. Principals only please. Location: Suwanee, GA Type: CONTRACT Duration: Temp to Hire Pay Rate: DOE Contact: VoltDelta In-House Recruiting 2401 N. Glassell St. Orange, CA 92865 PH: FX: Keywords: IT
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