Voice must sound like a nurse but appeal to both genders. Must speak a little on the faster pace but not too fast Greeting: Hello and thank you for calling igadget�s emergency repair hotline. If you know your iGadget surgeon�s extension please dial it now. If your gadget has been injured and is need of emergency repair with great customer care please press 1, if your gadget was admitted to our ER and you are calling for the status of your gadget�s condition please press 2. Hold Message: Please hold a brief moment for the next available iGadget Surgeon.(pause) DON�T despair when you can easily repair, ,, aaand! with great customer care! Our highly skilled Surgeons can make your iphone, ipad, ipod and most apple products good as new. Hold Music: Use this part of the song while holding by the Beatles. Please download from iTunes and I will reimburse the individual who does this job. Help, I need somebody Help, not just anybody Help, you know I need someone Help! Help me if you can, I'm feeling down And I do appreciate you being 'round Help me get my feet back on the ground Won't you please, please help me? (FAST PACE) If No one is Available message: Thank you for your patience. All isurgeons are treating other igadgets. Please leave your name number and a brief description of your emergency. We return calls within 60 minutes or less during business hours. You can also submit your emergency on our website by visiting www.igadget.com Thanks again. seperate file: After hours: FAST PACE Hello and thank you for calling igadget�s emergency repair hotline. DON�T despair when you can easily repair,, aaand! with great customer care! Our highly skilled Surgeons can make your iphone, ipad, ipod and most apple products good as new. Unfortunately, you are calling after hours or during a time that we can�t take your call. Please leave your name number and a brief description of your emergency. We return calls promptly. You can also submit your emergency on our website by visiting www.igadget.com Thanks again.