Business Analyst with Public Safety experience
California area with a start date ASAP, and work for ~ 6 months with a possible contract to perm opportunity. Qualified candidates please email Resume (MS Word format) to Greg Abel or please call. Note: Business analysts with knowledge of Public Safety Technology highly desired. Job Summary: Our client is seeking two (2) Business Analysts. They are replacing a Police Computer-aided dispatch application/system. They have a private cloud. The Business analysts will support the transition to the new replacement system and will also support sixty (60) other applications for police, fire technology projects. Job Tasks: Gather requirements Investigate business technology capability Project Management Perform system updates Technical Support - Tier 2 (example applications): Computer Aided Dispatch/Records Probation systems (web based) Sheriff systems (web based) Department of Justice systems Fire Records 9-1-1 telephone systems 9-1-1 recording system License plate recognition Qualifications: Business Analysis Project management Client Server and web application management Excellent verbal and written communication Problem solving ability Organize and coordinate complex business/technical tasks Example Assignments/Projects: 1. The Police Department wants to standardize on a single smartphone platform. With stakeholders from Police Patrol and IT; identify the capabilities desired by Patrol, and any significant organizational/technical challenges that exist. Develop a Matrix to organize the findings, and deliver a short presentation to the stakeholders. 2. The Fire Department has selected a vendor to automate and outsource their paper reporting (patient care) process the State. With stakeholders from Fire, IT, and the vendor; co-develop a project plan to implement the solution. Upon project approval, work with all stakeholders - including the Project Manager from Fire - to implement the 6-week project. 3. The Legacy Computer Aided Dispatch system has been experiencing slowdowns. Interview stakeholders from Police, IT, Sheriffs IT and the vendor to develop a prioritized list of complaints/triggers for slowdowns. Upon assignment approval, lead a project team including the vendor, IT and business subject matter experts to evaluate/address each of the problems identified. 4. A newly hired Officer is having trouble viewing the Automatic Vehicle Location (AVL) map in his vehicle. The Help Desk has determined that there is nothing wrong with the client/PC. Connect to the IT SQL server that supports AVL and view the AVL_USER table to determine that the account was automatically created. Log on to Active Directory/Users and Computers to confirm that the AVL and Active Directory accounts match.