IVR/Java Software Engineer
Our Call Center group is looking for a Sr. IVR/Java Software Engineer. This group is responsible for the Sales, Customer Service, and Field OPS Call Centers. The main technologies they are using are IVR, ACD, Java, and J2EE. Currently they are working through an entire platform upgrade. They will be migrating Aspect to Genesys. The candidate must have 5 years minimum working as a Java Developer in a call center environment working with IVR and ACD technologies. Specifically automated call routing and automated call directory. Top 2 Skills (stack ranked) : 1. Experience working with call center technologies IVR(Interactive Voice Recognition) and ACD(Automated Call Directory) - 2 years experience 2. 5+ years of J2EE development Join TEKsystems() and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
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