Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Desktop Support Analyst for our client in the Consulting domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and we are looking for someone to start immediately. Duration: 12 Months Contract Location: Bartlesville, OK/ Zip Code: 74003 Compensation: Depend on Experience Role: Desktop Support Analyst Role Description: The Desktop Support Analyst would need to have at least 3 years of experience. This role is accountable for providing web infrastructure support for intranet, extranet and internet web applications. Basic support will often include working with business partners/analysts to integrate 3rd party vended applications. Responsibilities: - Perform PC desktop and laptop onsite and remote support. - Build and deliver desktops and laptops utilizing standard image and standard processes. - Provide exceptional customer service, training and consultation to end users. - Provide expertise in the selection of standard hardware and software solutions to maximize efficiency and meet customer needs. - Follow defined processes for maintaining PC asset inventory tracking. - Partner with teammates, other IT groups, and Business Units to Provide seamless service and support to end users. - Effectively communicate and assist customers in an audience appropriate manner. - Working with business partners and vendors to implement web application solutions. - Providing web infrastructure guidance throughout web application implementations. - Advocating and maintaining IT standards and processes where appropriate to improve the environment. - Maintaining skills necessary to support highly secure extranet web environments. - Ensuring a large number of web servers stay in strict security compliance. - Delivering daily operational support of all web environments while working on several project initiatives. Basic/Required Experience and Skills: - Intermediate knowledge with installing, configuring and troubleshooting IIS (6 and 7.x). - Familiar with configuring and administrating multiple .NET framework versions. - 1+ years of Windows (2003/2008) Server support experience. - Understand basic server support concepts including application/performance troubleshooting, server application installations, configuring IIS security settings and implementing GPOs related to server security settings. - Internet Explorer web browser knowledge including application compatibility modes and SSL. - VB or PowerShell scripting experience with the ability to script simple web server administrative tasks. - Technical problem solving skills, self-motivated with the ability to provide after hours support. Preferred Experience and Skills: - 2+ years higher education (MIS, Computer Science) or IT related technical education. - 3+ years of IIS Web server administration experience. - Apache and WebSphere administration experience. - Microsoft Active Directory administrative experience. - Basic understanding of GPOs and how they relate to web server security and performance. - 1+ year of .NET (3.51/4.0) development experience. - Team Foundation Server administration experience. - Good communication skills for when working with non-technical users. - Apache reverse proxy server and Tomcat web application support experience. - Scripting experience with VBScript, JavaScript, PowerShell and WMI. - Experience with basic authentication and Kerberos methodologies regarding web site security and encryption. Education: Bachelors degree in Science Experience: Minimum 3 years Relocation: No, this position will not cover relocation expenses Travel: No Local Preferred: Yes Recruiter Name: Manoj Suthar Recruiter Phone: 877 884 8834 (Ext: 2078) Desired Experience: Desktop Support Minimum Education Required: Bachelor Years of Experience Required: 3-5 Years Expected Travel Time: None