Our client, a world leading pharmaceutical company, discovers, develops, manufactures and markets a wide range of innovative, value-added pharmaceutical products for both humans and animals around the world. They are currently a Danish Speaking Medical Information Associate for a 12 month contract at their Surrey location. JOB ROLE: The Medical Information Associate will be part of the Medical Information (MI) EMEA customer-focused group within External Medical Communications will be responsible for responding to unsolicited inquiries regarding Clients human prescription products and devices. PRINCIPAL RESPONSIBILITIES include: Providing technical and medical information with high quality customer service Responsible for researching and preparing responses for escalated medical inquiries as well as Scientific Response Documents related to one or two therapeutic areas Document the inquiry and response accurately Identifying and recording, or triaging to responsible designee, adverse events and product quality complaints as well as processing fulfilment QUALIFICATIONS, KNOWLEDGE & EXPERIENCE: Bachelor's degree in a science/health-related field Some Pharmacy, Hospital, Medical Information or Pharmaceutical experience would be beneficial PERSONAL SKILLS & ATTRIBUTES: Excellent communication skills both written and verbal in English and Danish BENEFITS OF THE ROLE: This Company that has been consistently recognised as one of the nation's best employers offers state of the art R&D facilities and workplaces that have been designed to meet their employees' needs with flexible hours, childcare centres, health and fitness facilities and sports and recreational opportunities. You can be assured of a competitive remuneration together with comprehensive and customised benefits and competitive, performance-based compensation. Fforde is acting as a recruitment agency/business. KEY WORDS: Medical Information Associate, Medical Information, Pharmacy, Customer Service, Medical Communications, Science, Health, Degree, Medical, Pharmaceutical, Hospital, Contract, Danish Speaker, Languages, Surrey