300118 Item Designer
300118 Item Designer Location: Tucson, AZ Length: 9 Months If interested, please send resumes to Akladder@ccsiinc.com Description: The Item Designer will act as the primary Supply Chain Operations interface between our Business Units (BU’s) and Functional Groups (FG’s), in understanding and gathering requirements for product release strategies. Once requirements are gathered and understood, the Item Designer will be responsible for the technical and functional design of the appropriate item setup in the system that is consistent with the desired customer experience, operational requirements, and with Intuit’s financial guidelines. Responsibilities: • Cross-functional partnering and consulting with BU’s and FG’s to gather requirements to support accurate item setup across multiple systems • Act as subject matter expert (SME) on system capabilities and limitations. Be able to communicate these to appropriate stakeholders • Understand and enforce complex business rules to ensure compliance with Sales, Tax, Marketing, Corporate Reporting, Corporate Accounting and Revenue, and SOX guidelines • Use technical knowledge and analytical skills to provide viable options for item design • Drive adherence to established timelines for item setup with appropriate stakeholders • Perform required testing on item setup to ensure the accuracy and the integrity of the customer experience within Intuit’s financial guidelines; provide testing results to appropriate stakeholders • Work collaboratively across multiple functional teams to troubleshoot item issues • Use knowledge and judgment based decision making to resolve complex issues • Provide consultative recommendations rooted in system and process knowledge • Perform and communicate cost/benefit analysis on an occasional basis • Communicate often and clearly on project/item status to cross-functional stakeholders • Establish and maintain key relationships with cross-functional stakeholders • Create documentation required to support item design including processes, procedures, and templates • Create system reports, as needed, to support the business Measures of Success: • Item inputs enable offers to move accurately through our systems • Viewed by the BU’s and FG’s as an valued business partner • Timely resolution, escalation and scoping of issues • Minimize risk and ensure compliance Required: • BA/BS or equivalent experience and 4-6 years combined experience in an item/offer management • Direct experience with serving internal business customers • Works effectively in a team environment or independently • Ability to partner with BU partners, and Supply Chain management to meet objectives. • Strong leadership, analytical and process skills • Excellent verbal, written, and interpersonal communication skills • Ability to produce management reports and escalate issues • Holistic approach to problem solving to ensure optimization of end-to end processes. • Proven track record of building relationships Preferred: • End to end understanding of ERP systems • Knowledge of supply chain operations • Technical/Operations background. • Process definition and database experience. Keywords: Information Technology
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