The Technical Support Specialist primary responsibility is first level support of all managed services customers. This person is responsible for managing and troubleshooting the daily backup reports for customers. * Provide first Level support to customers * Resolving customer questions and concerns effectively and efficiently * Track and report on support calls and provide timely responses to ensure satisfaction * Complete daily Backup Report Support * Support of internal application and technical issues. Requirements: * 1 year experience supporting MS SQL Server and Exchange Server * 2 years of Tier 1 Technical Support * Experience with system monitoring applications. * Work effectively in a fast paced environment with short timelines. * Ability to work in a team environment * Effective Communication Skills * Must be self-motivated with initiative * Skilled with VMWare server configuration, administration and maintenance experience Volt is an Equal Opportunity Employer. To help Volt stay in touch with you and other great candidates in the Eastern Washington area we have created a specialized portal for you at http://www.volt.com/VoltEasternWA/ You can also follow us on Twitter at: http://www.twitter.com/VoltEasternWA Location: Spokane, WA Type: CONTRACT Duration: Temp to Hire Pay Rate: DOE Contact: Volt Workforce Solutions 1420 N. Mullan Rd., Ste. 110 Spokane Valley, WA 99206 PH: 509/891-7000 FX: 509/921-2141 Keywords: IT