Customer Service Representative Data Entry/Filing Experience, Typing, Math Skills PAY RATE: $9-11/HOUR Volt Workforce Solutions has a long-term position available in Richmond, VA for a Customer Service Representative to also perform Clerical/Data Entry work. Duties and Responsibilities: Answer calls and respond to telephone inquiries received in servicing. This includes gathering information from the caller, answering questions, providing instructions and researching questions. Process Certificate Holder and Policyholder Requests for information and inquiries. Provide written responses, if needed, using form letters. Update Administrative Systems and individual records as new information is received. Assist Team with miscellaneous clerical tasks, including mailing, filing and report documentation. About Our Client: Our Client is a global Financial Security company whose heritage goes back to 1871, when they wrote their first policy. For more than 137 years, they have built an extensive family of financially solid, well-respected insurance companies and distribution partnerships around the globe. Our Client is a publicly-traded company with a presence in more than 25 countries around the world, boasting more than $100 billion in assets, as well as more than 6,000 employees. The Company is a component of Standard & Poor's 500 Index of Leading U.S. Companies, and is ranked in the Fortune 500. The Company is also headquartered in Richmond, VA, with a presence in all 50 states, including Phoenix, AZ, Pleasant Hill, CA, Raleigh, NC, Washington, DC, Seattle, WA, and others. This is an estimated 6-12 month contingent / temporary position in Richmond, VA, through Volt Workforce Solutions, based in Raleigh, NC. We are among the largest staffing companies in the US for contingent/temporary and direct hire placements and support most of the top rated companies in the US. Requirements: Required Skills for this Customer Service Representative position include the following: Experience preparing business letters, providing clear and concise instructions, and documenting customer inquiries clearly and completely Experience gathering information from customer(s), performing research and providing clear instructions Experience providing Customer Service to Retirees and/or those customers who are 55+ years of age desirable One (1) year of experience with Customer Service, Typing and performing General Office work Six (6) months of Data Entry and File Clerk experience Must be detail-oriented, courteous, professional and patient with callers/customers Must be well-organized, with ability to multi-task Must possess strong math skills, as well as ability to community clearly and professionally on a verbal and written basis How to Apply: Please email your resume to Volt at: resumeNC304083@volt.com and reference the following job number and job title in your subject line to ensure it gets routed to the correct Recruiter to readily discuss this job with you: 304083-9438-4-305979 - Customer Service Representative - Data Entry/Typing/Filing and include the website name where you saw this posting listed. Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements. Please rest assured that if your resume matches what is reflected in this job posting, you should receive a phone call from a Volt Recruiter to discuss this position with you. Volt has a talented and optimistic staffing team focused on the quality of your career. Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contingent/temporary positions. We offer our Workers competitive pay and benefits, as well as educational programs and re-deployment assistance. Volt is a publicly owned Corporation with shares trading on the over-the-counter market: http://www.otcmarkets.com under the trading symbol "VISI". To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com Volt is an Equal Opportunity Employer. Location: Richmond, VA Type: CONTRACT Duration: 180 - 365 Days Pay Rate: 9.00 - 11.00 Hourly DOE Contact: Recruitment Delivery Center 3733 National Dr., Ste. 100 Raleigh, NC 27612 PH: 919/782-7440 FX: 919/782-5549 Keywords: Administrative