Sr. Technical Support Engineer
Our NYC based financial services client is looking to bring on a Sr. Technical Support Engineer. The Engineer must have a Unix/Linux background and knowledge of HTML, CGI, HTTP, Perl, basic system administration, networking, and DNS. Ability to configure and troubleshoot complex applications whether third party systems as well as in-house developed applications. Support all aspects of project life cycle through ITIL based Configuration, Change, Service, Incident and Problem management. Support operational, failure/recovery and performance testing in both the test and production environments. Deploy and configure existing surveillance and application code. Log, escalate, track and resolve environmental, application and surveillance migration issues. Requirements: Extensive Windows and Linux troubleshooting knowledge in multi -tiered environment. SQL experience writing ad hoc queries to investigate system issues (Oracle, SQL server) Must be detail oriented and a self-starter. Flexibility with regards to after-hours and weekend work as needed is a must. Experience debugging code written by other developers in production environments Knowledge of databases including intermediate SQL Knowledge of Tidal Enterprise scheduler and Tumbleweed secure transport product. Working knowledge of Toad, Aqua Data Studio or similar query tools Knowledge of advanced networking and security concepts Excellent Unix and scripting skills using standard Perl and shell Excellent analytical, organizational, and problem-solving skills. Strong interpersonal, verbal and written communication skills Experience working in a customer-centric environment Apply in-depth technical analysis of application issues to solve customer reported problems Ability to relay technical information in a non-technical manner. Ability to analyze and grasp user's needs. Ability to work well within a team to learn and share knowledge. Knowledge of Apache, JBOSS, SSL Certs, DNS Eliassen Group, a national technology consulting and staffing solutions company, introduces companies to high quality and committed professionals for project, supplemental and permanent opportunities. An award-winning firm, Eliassen invests in its people through relationship-building strategies that result in long-term associations and goodwill among candidates and clients. At Eliassen, our skilled consultants maximize our clients' technological potential. Eliassen is the leading source of opportunities for today's in-demand specialists. Please visit our website for detailed position descriptions. For our clients, we provide unparalleled technology project and staffing solutions. For our consultants, we provide challenge and great opportunities to develop your expertise. For our internal staff of technical recruiters and account executives, we provide an environment that has been recognized as a "Best Place to Work" by Boston Business Journal for 5 consecutive years. Headquartered in Wakefield, Massachusetts, Eliassen has regional offices in Mansfield, MA, New London, CT, Charlotte, NC and the New York Metro area. If you have a relationship with an Eliassen recruiter, please contact him/her directly. THIRD-PARTY SUB-CONTRACTING AGENCIES NEED NOT APPLY! Proof of eligibility to work in US required.
New York, NY
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