PC Technician / Desktop Support
Volt and our client are looking for a PC Technician/Desktop Support Specialist to provide second-level support to employees by installing, maintaining, and repairing all company supported hardware and software. Troubleshoot computer problems, determine problem source, and advise on appropriate action. Complete application project-based work. This is estimated to be a one-month assignment Primary Responsibilities Cleaning computer hardware according to manufacturers' specifications Monitoring computer hardware performance and diagnosing problems Upgrading computers through the addition of new hardware, such as additional RAM or a new disk drive Setting up new configurations of equipment Adjusting, repairing, and replacing worn or defective parts Installing and configuring software applications Troubleshooting and repairing software applications and OS related problems Track and route problems and requests, and document resolutions Identify and escalate situations requiring urgent attention Performing testing of equipment that has been repaired, prior to returning the equipment to the user Working conditions are predominantly standing and walking. Must be able to kneel for short periods of time, frequently lift up to 25 lbs, and walk between buildings on campus often transporting up to 50 lbs using a non-motorized cart. The client's hardware and software include Dell Optiplex desktops, Lenovo Thinkpad laptops, Microsoft Windows 2000/XP/7 OS, Microsoft Office 2003/2007/2010, SAP, McAfee AV, Cisco VPN, Adobe Acrobat, Skype. In today’s job market, “who you know” matters more than ever – and that’s why you should get to know Volt. We’re one of the world’s largest recruiting companies, yet our success is built one successful placement at a time. Each of our recruiters has niche industry expertise, committed to connecting top talent with respected companies. For more opportunities, connect with us online at volt.com/NorCal. Volt is an equal opportunity employer. Requirements: Advanced knowledge of installation and operation of relevant software, hardware and other equipment Knowledge of relevant call tracking applications Knowledge and experience of customer service practices 3-5 years of related experience and training A+ certified Microsoft MCP Certified is a plus Key Competencies include: Positive Attitude Oral and written communication skill Learning skills Customer service orientation Problem-solving Adaptability Planning and organizing skills Attention to detail Stress tolerance Location: Irvine, CA Type: CONTRACT Duration: 0 - 30 Days Pay Rate: - 20.00 DOE Contact: Volt Technical Resources 5201 Great America Pkwy., Ste. 432 Santa Clara, CA 95054 PH: 408/764-0100 FX: 408/727-0700 Keywords: IT
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