Interactive Business Analyst Location: Chanhassen, MN (55317) Duration: 3-month contract-to-hire Responsible for leading the Discovery phase to identify business goals and key performance indicators (KPIs) for digital experiences of members and prospects. They then collaborate with business owners, UX, creative, developers and vendors throughout the Definition phase, documenting the functional requirements for bringing these experiences to life while ensuring scalable and consistent solutions across businesses. Experience -Experience as an Interactive Business Analyst or equivalent -Strong grasp of current web technologies as well as related business issues -Experience in agile/iterative environments -Experience solving business problems with technology -Experience working with wireframes and Information Architecture tools such as VISIO, Omnigraffle, etc. At least 2 years of experience working on projects that include 50% or more of the following: -Numerous programming languages (Java, JavaScript, C#, PHP, Python, Ruby, etc.) -Enterprise level content management and/or collaboration tools (Adobe CQ, SharePoint, Jive, etc.) -Content distribution networks and other media delivery platforms such as Scene 7, YouTube, BrightCove -Browser performance testing, load testing -Rich internet development (AJAX, Flash, Flex, Silverlight) -Mobile development (Phone Gap, Titanium, mobile web and application development) -Social integration or Apps with Facebook, Twitter, etc. -Web analytics packages (Google Analytics, Omniture / SiteCatalyst, Unica) -Search engine optimization techniques and tools -Behavioral targeting or end-to-end marketing optimization (CRM type tools, A/B testing, etc.) -E-commerce or other monetization technology integration (experience with Insite a plus) -Integration tools & techniques (ESBs, Orchestration, SOA, XML, JSON, SOAP, REST, etc.) -NIX, Windows, and Mac Oss -Hosting / Cloud / SaaS offerings -Vendor management Knowledge, Skills, Abilities and Other Characteristic -Strong communicator - able to interview and extract business goals versus prescribed solutions from senior stakeholders -Ability to identify opportunity costs of one solution vs. another and clearly communicate those while setting appropriate expectations with the project team on requirements and scope -Focus on broad technical expertise - including Web (Desktop and Mobile), Messaging (Email, SMS, Push), Native Apps (Mobile, Kiosks), Social (Tools, Apps, Integration), E-Commerce, and Online Video Examples of Work Performed -70% of their week on Discovery and Definition task for digital projects varying in scope, 20% on analyzing existing site metrics and researching 3rd party solutions, 10% on mentoring BAs and establishing standards for documentation and artifacts for the BA function -Lead or collaborate with Planners and Clients in the creation of the project Charter -Obtain and define requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis -Serve as the primary client contact in the Discovery and Definition phases of projects -Create wireframes, site maps, schematics, process maps and feature lists to reflect the intended user experience -Proactively communicate and collaborate with project team and external clients to analyze information needs and functional requirements and deliver the Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs -Define and manage to scope of a project during requirements gathering phase -Experience analyzing user behavior to arrive at recommendations for site improvements/enhancements