Collections - West Hills
Job Description: Our customer, a leader in the financial industry with locations from coast to coast, is searching for qualified candidates to work in Collections. This is a contract position. This is a global Fortune 100 Company, and a foot in the door has the possibility to open additional opportunities. Many of our associates have enhanced their current skills, had their contracts extended, converted to full time employment, or been re-deployed after their assignment ends. As a contractor at Adecco, you will have benefits available after one week of employment. These are highlighted in detail below. Position Details: Position: Collections Location: West Hills Hours: Sun 12pm-9pm, M-Th 10am-7pm Length: 18 months Job Description: TEMP to HIRE opportunity Must have call center and customer service exp Collections exp helpful but not required Inbound/outbound collections on delinquent mortgage payments Strict call center metrics and attendance policy Team environment 4 week classroom training The Collector works in the Collections/Risk Operations environment and is typically aligned with the routine outbound collections calling process and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing and other loss mitigation or recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or autodialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system or other relevant applications. How to Apply: Click on the â€œApply Nowâ€ to be considered for this position or any other mortgage related opportunity with Adecco. Highlights of Working with Adecco: Why Adecco? Because Adecco provides one of the most COMPREHENSIVE BENEFITS package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include: â€¢ Medical Coverage - access to an affordable and comprehensive group medical coverage plan â€¢ 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program â€¢ Pay Options/Direct Deposit - we make it as easy as possible for you to get paid â€¢ Service Bonus - rewarding employees who make an extended work commitment â€¢ Paid Holidays - selected paid holiday, based on accrued hour requirement â€¢ State-of-the-art Career Center - training and resources available for all employees â€¢ Highly trained and professional staff - Our team cares about you and your career Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. Minimum Education Required: High School Years of Experience Required: At Least 1 Year Expected Travel Time: None Keywords: Accounting
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