Imaging Capture Technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Imaging Capture Technician in Monroe, Louisiana, you will rely on excellent organizational skills and the ability to effectively handle multiple priorities in a fast-paced environment. Key emphasis shall be placed on consistently meeting all deliverables timely and effectively communicating with management. Duties include, but are not limited to: Operating IBML and Kodak i830 high-speed scanner Ensuring proper documentation of all files and documents are on log sheets File movement is within service level agreements and compliance Researching a portion of all imaged loans for accuracy Organizing day to day imaging tasks such as legal and credit trailing documents, on demand requests, as well as credit files received for full file image Quality review 10% of all imaged files and documents received; documentation for files reviewed and/or corrected will occur in the departmental Access database Scan files out of the department through the use of Scan-In 32 Exercise independent judgment by escalating serious or unique problems to higher levels while providing outstanding, 'best in class' customer service through regular internal customer contact Other duties as assigned The following skills, knowledge and experience are required for this position unless noted otherwise: Minimum High School diploma or GED One year of general office work including data entry, filing, file maintenance and related clerical duties Experience with records inventory tracking system is a plus, not required Knowledge of image software and image scanners is a plus, not required Effectively and professionally represent yourself, your department, and your manager, always presenting one's self as a credit to the company Knowledge of standard office equipment and/or application software, which may include MS Word, Excel, Access and PowerPoint Effective organizational skills Maintain pleasant disposition while working in a changing environment Demonstrate strong communication skills Remain flexible to redirect focus towards multiple projects and tasks Ability to meet deliverables and deadlines timely Ability to build and maintain rapport with colleagues, peers and other departments Ability to lift and carry 25 - 50 pounds and/or handle gondolas/carts without difficulty
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