Senior Account Manager sought for this leading agency for an immediate start to work on a major retail client. The agency works with traditional DM, eDM/digital, retail marketing and social media, with the focus being B2C marketing activity. Tight deadlines are an integral part of the role so a cool-calm-collected personality is a must! You will need to be able to prioritise in order to work well within a team environment. As Senior Account Manager you will need to have a keen sense of good creative and be an effective communicator with the ability to delegate up when necessary. The agency demands passion, enthusiasm and ambition from Client Services teams. As part of the Client Services team, the ability to manage and motivate other departments (e.g. Creative) and external suppliers should be second nature to you. Responsible for: *Working with AD and client to ensure that existing high service levels are maintained *Ensure that extremely high creative standards are met, from brief through to delivery, on time/brief/budget *Managing a team if required *Establishing yourself as a strong account handler both internally and with the client, showing the ability to quickly build relationships, instilling trust & confidence in the Client *Demonstrating a strong commercial sense Essential requirements are: *Experience in direct & digital marketing (including social media) *Worked on large brands *Management and development of teams *Strong commercial acumen a good understanding of:- *Agency process, from taking Client's Campaign Brief through to Creative Brief, through to Studio and Print *Direct & digital marketing principles, database marketing and the role and potential of Loyalty/Relationship Marketing *Digital/social media and its potential for communications Keywords: FMCG, Campaign, Direct, Management, Database, Marketing, Account, CRM