Marketing Service Rep Job
Job Title: Marketing Service Rep Job ID: 15096 Location: West Chicago, IL, US Full/Part Time: Regular/Temporary: Regular Line of Business:Epsilon About the Opportunity General Summary: Represents Aspen Marketing Services in assigned territory by providing excellent customer service by servicing and selling the Aspen product line within existing customer base to ensure customer retention, customer satisfaction and loyalty Responsibilities Essential Duties & Responsibilities: Consistently meet or exceed sales goals by selling Aspen Products to Clients in assigned market area. Provides proactive consultative services to assigned customer base to ensure loyalty and retention. Review product results and recommend needed enhancements to maximize programs. Identifies need for additional products and services and communicates as appropriate. Recommends and develops direct mail promotions that address dealership concerns on a timely basis. Manage territory activity to optimize support of assigned key customers. Works with dealer Marketing Consultant in given territory to address dealership and company objectives with respect to sales goals and customer satisfaction. Maintain and grows relationships with local OEM field representatives within the given territory. Actively participates in customer concern resolution and cancellation turnaround attempts with consistent support and service to existing clients. Solve existing issues and determine solutions to prevent further concerns. Consistently meet or exceed sales goals by selling Aspen Products to prospective dealer in assigned market area. Maintain timely, detailed and accurate records in Salesforce.com of activities, phone conversations, outcomes and any other pertinent client interactions. Other reporting as required by assigned Executive Director. Assist with the rollout of new sales programs/products by reviewing all material for accuracy and providing feedback for improvement. Perform other related duties as needed to support corporate objectives. Act in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions. Responds to regional and corporate requests for information and follow up to support communication. Compensation and Benefits Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks. About Us Aspen Marketing Services, a leading global marketing services firm and division of Epsilon, builds long-term relationships with clients, many of which are in the Fortune 100, through impactful programs built to engage, sell and retain. Clients benefit from Aspen's comprehensive portfolio of in-house marketing capabilities, including digital marketing, advanced analytics, direct marketing, experiential and event marketing, word-of-mouth and multi-cultural marketing. To learn more about Aspen, please visit http://www.aspenms.com/or follow us on Facebook at www.facebook.com/aspenmarketingservices . Ad Code
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