Customer Service Advisors required for an exciting new opportunity within the Bathgate area! Teleperformance is an energetic, fun and vibrant place to work. We operate on a global level with 248 centres across 46 countries. In the UK we have a combined workforce of over 6000 people operating from 13 locations and a number of in-sourced sites across Scotland, England and Northern Ireland. We are experts in the call centre services industry, and focus entirely on what we do best. We add value to our clients’ service by delivering creative solutions to meet all of their contact centre needs. We do this through the effective recruitment and development of our people, and operate some of the most innovative people management practices in the industry. Winning a number of prestigious industry awards is testament to this. These include Employer of the Year at the Orange National Business Awards for the UK. It is fair to say we have very high standards, providing our staff with a platform on which to shine along with the plenty of encouragement and a variety of training and development opportunities. Employee engagement is at the heart of everything we do. Customer Service We are looking for Customer Service Advisors to join our new client, so if you are bursting with confidence and enthusiasm, you are someone who thoroughly enjoys helping people, talking to people and taking true ownership of customers when they need help the most, this could be the job for you! We are looking for people who are: • Able to build immediate rapport with customers • Capable of giving advice to customers with confidence • Willing to take full ownership of a customer • Excellent at listening and processing information • Fantastic at communicating • Computer literate • Able to make a customer confident, just by speaking to them Application process: All offers of employment will be subject to receipt of satisfactory pre-employment checks prior to commencing employment including • Criminal record check – showing any unspent convictions • Credit check • 5 year employment reference check • Evidence for all unemployment gaps within the past 5 years Start Date for all positions: 20th August 2012 Customer Service Salary: (Circa £12-14k DOE) HOW TO APPLY If you are interested you can apply with us by going to our website at www.teleperformanceukcareers.co.ukand applying for the vacancy you are interested in; or you can send us your CV to careers.tpuk@teleperformance.com; or finally you can give us a call on 0845 272 6666. AGENCIES NEED NOT APPLY Keywords: Sale