Job ID Field Support Technician Xerox Printers Location Indianapolis, IN Job Status Internet/E-Commerce Area Code 0 Tax Term CON_HIRE_W2 Pay Rate Length Skills Xerox, TCN, HP, Warranty Repair, Lenovo, IBM, Networking, Servers Position ID BBBH63750-881 Dice ID excell Travel Required unspecified Telecommute no Field Support Technician Xerox Printers We are seeking qualified Technical Support resources to work for the world's top corporations and high visibility brands. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors! This is a Contract to Hire opportunity! OVERVEIW Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. QUALIFICATIONS 2+ years of field tech experience, desktop / laptop break-fix experience 2+ years of printer break-fix experience required 1+ years networking experience Must have A+ or PDI+ certification Xerox Certified with TCN Number and 2+ years of experience required HP Laptop / Desktop, IBM / Lenovo Laptop / Desktop Warranty Certification required HP Printer Warranty Certification and/or HP Server Warranty Certification desired IBM Server Warranty Certification a plus Knowledge of commonly-used Tech Support concepts, practices, and procedures **CompuCom supports Employment Equity and Diversity** IND0 For more information about career opportunities with CompuCom IT Workforce Solutions visit www.compucom.com/careers.