- This position is highly focused on candidate’s ability to perform Quality Assurance (QA) of data, reports, log files, member communications and XML files. - Need to be able to follow directions and monitor processes to ensure they complete successfully. - Candidate must have experience writing SQL queries. - This is necessary when researching data related issues on Microsoft SQL Server. - Responsible for ensuring midrange and/or mainframe system batch processing, connectivity and performance are monitored. - Ensures all system and production problems are recognized and appropriate action is taken to meet batch processing and online schedules - Provides training for less experienced operators. - Adheres to standard data management practices, monitoring backup data and ensuring off-site requirements are met for midrange and/or mainframe /LAN servers and workstations. - Provides backup to the Call Center during off-hours to ensure customer requests for systems access are met. - Ensures documentation is written and kept updated on current procedures. - Ensures out-of-house data is available for distribution. - Performs data center administrative functions to ensure policies and procedures are followed. - Ensures all system and production problems are recognized and appropriate action is taken to meet batch processing and online schedules. - Provides training for less experienced operators. - Adheres to standard data management practices. - Ensures documentation is written and kept updated on current procedures.. General Business Skills: - Oral Communication - Written Communication - Excellent technical, telecommunication and computer skills required. Excellent oral, written and interpersonal communications skills required. Kim Dixon, CTS Senior Recruiter Phone: (770) 688-5121 Toll Free: (877) 886-0037 Email: kdixon@iconma.com Website: www.iconma.com