Sr. Business Systems Analyst (Email Marketing) Job
Job Title: Sr. Business Systems Analyst (Email Marketing) Job ID: 14705 Location: Wakefield,MA, US Full/Part Time: Regular/Temporary: Regular Line of Business:Epsilon About the Opportunity The Senior Business Systems Analyst will manage client deliverables relative to our multi-channel marketing engagements. This individual will serve as the primary liaison between onsite client staff and internal Epsilon technical delivery teams. As a key member of a project team, the Senior Business Systems Analyst is responsible for transforming high-level client requirements into detailed technical designs and supporting the resulting solution. Responsibilities * Works to discover, analyze and document client business requirements, and translating those needs into system and process solution designs. * Designs and manages integration test cycles for new system enhancements including the creation of detailed test plans, test data sets, and documentation of test case results. * Coordinates closely with internal production teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements. * Interfaces directly with clients to assess ongoing business needs and translate those needs into systems requirements. * Ensures high client satisfaction with change management planning, communication, execution, and service. * Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan. * Identifies, tracks and resolves project issues and risks. * Employs consulting and systems development methodologies to guide daily activities. * Provides one-on-one and classroom-based training on key solution components and processes. * Shares knowledge with peers and other project teams. Qualifications * Bachelor’s Degree in Business or Marketing disciplines or equivalent experience is required. * 5+ years of business analysis experience around database marketing technologies and data management, and technical understanding in these areas. * Excellent written and verbal communication skills. * Handles any size projects with little to no assistance. * Strong knowledge of multi-channel marketing concepts and best practices. * Experience in database marketing and/or data management solutions. * Strong knowledge of database marketing automation technologies (e.g. Alterian, Unica, SAS Campaign). * Strong experience with business intelligence technologies (e.g. Business Objects, MicroStrategy, Alterian, Cognos). * Expert SQL skills. * Develops test plans independently. * Takes on new tasks with minimal instruction and works well in a team environment. * Ability and willingness to travel. * Ability to solve problems on the fly and work in a fast-paced, high traffic environment. Compensation and Benefits Alliance Data and Epsilon offer a competitive salary and a comprehensive selection of benefit options including 401(k). Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks. About Us Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit http://www.epsilon.com/or call 1.800.309.0505.
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