Program Lead - Enterprise Content Management
Program Lead - Enterprise Content Management Enterprise Content Management (ECM) Program Lead (PL) will direct and manage the development and implementation of the Enterprise Content Management program and strategy to enable efficient organization and lifecycle management of documents and all critical content and records. The ECM PL will act as an advocate for ECM principles and applies those principles to enhance process efficiency and develop compliant processes that support improved regulatory and litigation response. Additionally the PL will be responsible for ensuring that the ECM program adds value, and contributes to the client organization’s overall success. The PL will demonstrate: excellent planning, organizational and leadership skills, in addition to excellent verbal and written communication skills, including the ability to speak with clarity and authority when presenting to a variety of audiences. Minimum Qualifications Required Experience/Knowledge/Skill -Minimum three (3) years of experience working as a Project Management Professional (PMP). -A minimum of five (5) years project management experience in utilizing a project management methodology in an information technology environment. -Minimum of two (4) years experience supporting Enterprise Content Management program. -A minimum of four (4) years the candidate must have been managing the day-to-day activities of one of the System Development Life Cycle (SDLC) phases of the project -A minimum of four (4) years of experience developing workflow plans to navigate the project from project initiation through the various System Development Life Cycle (SDLC) phases to implementation. -A minimum of four (4) years of experience must have been in a supervisory role coordinating efforts of team members and third party contractors or consultants in order to deliver projects according to plan. -Good communication and interpersonal skills Minimum education is a Bachelor of Science in computer, information technology, or other technical area. Duties / Responsibilities: a. Support the management and planning of all efforts associated with the projects to include: develop and manage work plans; define and deliver individual project deliverables as a part of the overall program deliverables; manage the expectations of all stakeholders; manage budgets; organize and address emerging project requirements; manage project relationships; manage one or more project teams in delivering the projects; and, communicate and manage tasks and activities to a schedule with the team. b. Oversee and manage the ECMS TO Contractor’s project management team’s efforts, to include: project plan, scope management, budget management, resource management, time management (activities & task planning), communications, risk, procurement, QA and testing, user training, program / project delivery, transition planning, and ongoing maintenance and support management. c. Manage ECMS TO Contractor’s assignments, contract issues and assigned tasks, conduct quality assurance reviews of contractor’s output, and develop acceptance criteria for vendor supported tasks. d. Assist ECMS TO Contractor with coordination of site visits, deployments, and internal DHR/OTHS meetings. e. Report project progress, issues, risks, etc. to EPMO Project Managers. f. Support various business and technology teams as necessary during project implementation to ensure solid, scalable, robust solutions. g. Communicate effectively in both verbal (i.e., day-to-day discussions, team meetings) and written (status reports, change requests) form, as well as have an overall ability to be clear and concise in all communications. h. Accurately assess the risks associated with the project and systematically manage and report on project risks. i. Ensure that solutions meet all the functional and non-functional requirements as stated in the ECMS Contract. j. Ensure that solutions conform to industry best practices and Maryland state standards. k. Ensure that sound development practices are taking place in requirements management, systems testing, and configuration management. l. Oversee development of test plans and manage acceptance test execution. m. Effectively manage multiple priorities. n. Perform additional job-related duties as requested.
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