Technical Customer Support Department Manager Deerfield Beach, FL SDI is looking for a Technical Customer Support Department Manager for our client located in Deerfield Beach, FL. Engineers use the latest technologies to drive innovation in our software product and in the course of client mplementations. Our client offers the opportunity to work with leading technology and be a part of a great engineering team. Understand client's technical and underlying business problems and provide an enterprise-class response within the scope of client’s BusinessFlow e-business software. Represents the highest degree of technical support expertise with enterprise class solutions. Understand and address complex technical problems within the realm of client’s BusinessFlow e-business software and integrated technologies Must exhibit the highest level of technical and business maturity Superior technical skills with a strong background in Microsoft technologies. Subject matter expertise in the realm of e-business/e-commerce, order management, fulfillment, supply chain and customer service management. Talent and Resources, Aligned. www.superiorjobs.com. EOE M/F/D/V Required Skills / Qualifications: BS or BA in Computer Science. Microsoft MCP Certification. Minimum of 7 years experience in technical customer support in enterprise class technical environments. Minimum of 5 years experience with the following: Wide range of enterprise applications (e.g. ERP, WMS, CRM). Practical architecture and design consulting with Integration technologies across various languages, file formats, and transport methods. Microsoft SQL Server, ASP.NET, JavaScript and HTML5. Microsoft Technologies e-business/e-commerce, order management, fulfillment, supply chain and customer service management. Preferred Skills / Qualifications: