Workstation PC Technician
Job ID Workstation PC Technician Location Hilo, HI Job Status Internet/E-Commerce Area Code 0 Tax Term CON_W2 Pay Rate Length Skills Tech Support, Asset Management, WINTEL, Networking, PC Deployment, Software configuration, hardware configuration Position ID BBBH63931-934 Dice ID excell Travel Required unspecified Telecommute no Workstation PC Technician For this contract position with a leading healthcare company, you will respond to technical incidents, service requests, and projects for a large WINTEL based environment. Windows XP / 7 and networking / server expertise will be needed to perform the duties of this position. Under the guidance of IT representatives, duties may include some or all of the following: Receiving assets Moving equipment within and/or between facilities Staging equipment for build / image activity Interviewing clients as part of pre-deployment asset discovery Executing equipment replacement activity Updating asset management system to reflect work performed Monitoring daily activity Installing and maintaining PC hardware and software Troubleshooting network usage and computer peripherals Performing system backups and data recovery Resolving network communication problems independently E-mail administration Disk capacity monitoring and network security Preparing assets for disposition Collaboration with teammates to identify process improvements Activity may involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area Skills Required 3-5 Years field service support Of WINTEL based enterprise Minimum 2 years' experience with PC support, including deployment Minimum 2 years' experience with PC hardware troubleshooting and repair Windows, software, hardware and basic networking skills needed Minimum 1 year experience with direct client interaction Ability to follow written and verbal instructions Adaptability to change in process or required activities Attention to detail Ability to learn quickly Customer service skills Professional appearance and behavior, including punctuality Task and time management skills Health screening may be required Must be able to lift up to 50 lbs. For more information about career opportunities with CompuCom IT Workforce Solutions visit www.compucom.com/careers.
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