Documentation Lead Level 3 at Washington, DC Washington, DC Title: Documentation Lead Level 3 Location Application Services: 441 4th St NW, Suite 1045 North at Washington, DC Duration: 12+ Months Requirement ID: 300751 # of Openings: 01 Client: Government of District of Columbia Agency: OCTO (Office of Chief Technology Officer) If Selected Background check is Required Short Description: Documentation Lead Level 3 8+ Years Complete Description Working with functional and technical resources in OCTO and partnering agencies, help develop release and project documentation including but not limited to: SOP’s, Job Aides, Business Process Flow Diagrams, Change Management and Communication plans. Working with functional and technical resources in OCTO and partnering agencies, develop, coordinate, deliver and track project or ad-hoc training on new or existing functionality and/or business processes using the train the trainer approach. Manage the PeopleSoft.dc.gov website content and access to ensure that all project, release and/or training information is accurate and comprehensive. Behavioral Characteristics Excellent Written / Verbal Communication Skills Public Facing Publications / Websites / Documents Bachelor’s Degree - Required Requested Skill/Experience Required - Experience Bachelor’s Degree Required Change Management experience Required - 4 Years Experience creating Communication plans Required - 4 Years Experience creating SOP’s, Job Aides, Business Process Flow Diagrams Required - 8 Years Experience with MS OFFICE Required - 8 Years Experience with MS VISIO Required - 2 Years MIS / Software Engineering / Computer Applications experience Required - 4 Years SDLC experience Required - 4 Years Website Management / Editing / Publishing Experience Required - 4 Years Required Certification or Education Required Item Description Education Bachelor's Degree Bachelor’s degree from an accredited higher education institution Please send your resumes on pavan@jivainfotech.com or call us on 301-760-7669