We want to prepare user manuals as following: One comprehensive IT users manual guide (for every employee) covering the following: - How to logon (win 7). - How to use Ms-outlook 2007/2010. - How to use the company portal (Ms-SharePoint 2010). - How to print. - How to scan. - How to surf the internet. - How to connect through VPN. - How to use IT services centre. - How to connect remotely with IT engineer. - How to logon to SAP - IT security instructions. - Common problems & solution. One SAP users guides covering the following: - SAP basics. - Materials Master. - Services Master. - Purchase Requisitions (PR). - Goods receipt. - Services Entry Sheet. - PM notifications. - PM Work Orders. - Reports. The manuals require to be clear, descriptive, & short as possible Keywords: Editing, Writing, Technical