Cisco Unified Communications Project Manager
This is a 6 month contract to perm position for a client of ours in RTP, NC. We are looking for a Cisco Unified Communications Project Manager. Delivery focused PM should have a solid understanding of: System deployments and upgrades relating to the Cisco Unified Communications portfolio (CUCM 8.X/9.X) Develop project plans incorporating installation standardization and operational best practices Experience project managing video system projects Interface with cross-functional teams and develop project plans based on customer expectations Solid understanding of IP telephony, Cisco Unified Communications Manager and Cisco Unity Voicemail with additional experience supporting Contact Centers, Conferencing Solutions, and Presence/Mobility solutions Solid understanding Data Center Infrastructure Capabilities (Server-Host-Networking-Storage) Project Management Lifecycle Methodologies (PMP Preferred) ITIL v3 Methodologies (preferred) PM typical projects will revolve around: Data Center Infrastructure Infra Testing Data Center Consolidation/Virtualization Migrations Responsibilities Run complex projects from design and development to production. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and associated communications documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Create strategies for risk mitigation and contingency planning. Plan and schedule project deliverables, goals, and milestones. Direct and oversee project engineering team and manage conflicts within group. Efficiently identify and solve project issues. Demonstrate leadership to define requirements for project risk. Design and maintain technical and project documentation. Demonstrate strong organizational, presentation, and customer service skills. Exhibits the ability to identify and collect information from multiple sources in the company and synthesize and communicate the relevant information Builds strong Business Partnerships that enables IT to influence and impact the client*s business by implementing technology solutions Anticipates solutions that will meet client needs Promotes cross-functional collaboration throughout the team by communicating the impact of departmental projects and plans to appropriate cross functional areas Leads cross-functional collaboration by communicating the impact of departmental projects and plans to appropriate cross functional areas. Identifies and leads cross functional initiatives. Manages Business Improvement projects and Mission Critical new systems. Delivers project that meets or exceeds business expectations, client satisfaction; meets or is ahead of timeline, schedule and/or budget. Manages delivery of high complexity projects for one or more business functions. Seek opportunities that impact and add value to project teams outside of own project(s) or area of direct responsibility. Demonstrates strong understanding of client*s business, processes and global organizational structure. Provides strong leadership to global, virtual and X-functional project teams. Communicates information to project team, IT Management, Executive Staff, IT Partners, Clients and others that will consistently influence project strategy, objectives, project plans and other key decisions. Common Skills Strong presentation and communication skills. Effective problem-solving, analytical, and time management skills. Ability to lead a team of employees or work individually Position Requirements PMP (Project Management Professional) Certification or equivalent preferred. Bachelor’s Degree, or higher in Engineering, Technology or related field. Minimum 5-10 years of project management or IT Management, including all aspects of process development and execution. Strong familiarity with project management software, such as MS Project, Power Point, or similar. Minimum 3 years experience coordinating and/supporting IT business processes. Experience at working both independently and in a team-oriented, collaborative environment is essential. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently. Flexible during times of change. Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines. Persuasive, encouraging, and motivating. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Ability to defuse tension among project team, should it arise. Ability to bring project to successful completion through political sensitivity. Strong written and oral communication skills. Strong interpersonal skills. Adept at conducting research into project-related issues and products. Must be able to learn, understand, and apply new technologies. Customer service skills an asset. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. Work Conditions Extended work hours may be required in meet project deadlines. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management. Keywords: Project Management
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