Program Support Specialist
CorSource Technology Group is one of the Pacific Northwest’s largest locally-owned technical staffing and recruitment firms offering a full range of benefits including health, dental, and vision to its employees. We have a diverse client base offering contract and direct-hire positions at some of the most recognized companies in the world. 29574 Program Support Specialist 12 months Vancouver, WA Position requires the ability to obtain a government security clearance. Job Requirements: Education: Completion of applicable advanced studies beyond high school is required (must include details on resume if candidate does not have an Associate’s or Bachelor’s Degree). Bachelor’s degree in Business Administration, Business Management, Business Operations or a related field is highly desirable. Bachelor’s degree can substitute for 4 years related experience (see below). Associates degree in Business Administration, Business Management, Business Operations, or a related field is preferred. Associates degree can substitute for 2 years related experience (see below). Experience: Related Experience – a minimum combination of work-related experience, on-the-job training, and/or vocational training is desired. Experience should be consistent with the specific requirements of program/project coordination/control and progressively more technical in nature. Associates or Bachelor’s degrees can be substituted for a portion of the experience requirements. Minimum Related Experience: Level 1 – 6-8 years previous work-related skill, knowledge, or experience is required. Minimum of 2 years of Information Technology staffing, recruiting, or operational support is preferred. General Requirements: Vendor Management System (VMS) software familiarity and VMS operational experience (buyer side preferred) is highly desirable. Work is highly process-driven; successful candidate must be able to thrive in this environment and be very detail-oriented. Proficient in developing professional relationships with internal clients and suppliers. Excellent customer service skills; position requires a pleasant, helpful demeanor, with demonstrated tact, diplomacy and discretion. High degree of confidentiality required. Successful candidate must have proven organizational skills with the ability to develop detailed work plans to contribute to overall program success. Position requires excellent memory recall capabilities. Troubleshooting duties will require a proven ability to recall past system issues, relate them to currently presented problems and extrapolate possible remedies and/or develop temporary work-arounds. Excellent memory recall is also vital for records research in response to audit requests as well as periodic requests for historical and past transaction records. Well-honed analytical and problem-solving capabilities; reacts to work assignment adjustments and changes promptly and efficiently without sacrificing the ability to meet deadlines; flexible during times of change. Demonstrated initiative; willingness to take ownership of the position, dive into assigned tasks and determine appropriate outcomes and solutions; driven to excel. Ability to work both independently and in a team-oriented, high energy, collaborative environment is essential. Skilled in working collaboratively with multiple departments to resolve issues. Proven Ability To: Prioritize and execute tasks independently, yet demonstrate willingness to solicit direction and advice when circumstances necessitate. Adapt to shifting priorities and demands while ensuring timelines are met. Effectively function in a fast-paced, sometimes high-pressure environment. Document program issues, risks, assumptions and requirements. Implement and follow policies and procedures to ensure audit and corporate compliance. Intermediate to Advanced skills in Microsoft Outlook, Excel, PowerPoint and Word. MS Office Suite 2010 proficiency required. Additional Desired Skills/Experience: Excellent verbal and written communications skills with strong analytical and interpersonal skills. Familiarity with SharePoint, Visio and MS Project is a plus. Accounting experience/background; familiarity with PeopleSoft Financials is a plus. Desirable Characteristics: Ability to adapt to an ambiguous environment and changing priorities/demands. Ability to assess task urgency and determine appropriate level/speed of response. Professionalism in work product and behavior. Discipline to execute according to standards. Intense focus on accountability. Stress tolerance. Confidence and enthusiasm. NOTE: This position may be eligible for situational offsite work, subject to the completion of a Supplemental Labor Offsite Work Memorandum of Understanding EEO
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