SAP CRM Knowledge 1. Good knowledge of SAP CRM version 7.0 2. Knowledge of SAP ECC and SAP CRM 3. Expertise in the area of  Warranty Management  Service Contract  Service Order Management (T&M and warranty / contract based )  Service Confirmation  Opportunity Management  Product Service Letter  Integration of CTI with CRM Exposure in the area of Medical devices will be preferred Skills 4. Excellent written and verbal communication skills 5. Excellent analytical and technical skills 6. Excellent planning and organizational skills 7. Should have over all expertise (business, functional, technical, management) in driving large scale implementation projects 8. Intermediate interpersonal skills in areas such as teamwork and facilitation 9. Ability to work across and achieve results in multi-location organization 10. Ability to quickly grasp large amount of detail and identify key issues 11. Ability to define solution options to business problems 12. Conduct blueprint workshops with sr. business representatives 13. Capability to finalize requirements by making sure standards processes are agreed 14. Should be able to speak business language with sr. partner level team members 15. Drive solution and timeline discussions Regards, Chakri .V Bartronics America, Inc 104- Windsor Center Drive Suite-300, East Windsor New jersey- 08520 Phone: 732-658-5678 Fax: 732-584-2474 Email: vrao@bartronicsamerica.com Web: http://www.bartronicsamerica.com IM : chakri_vanimisatty G Talk : chakriraj.v@gmail.com