Project Manager/Call Center Engineer
Project Manager/Call Center Engineer Denver, CO ATR International, Inc. has been a leader in the staffing industry since 1988, placing technical professionals in the industry's most innovative companies. We currently have an exciting, long term, contract opportunity for a Project Manager/Call Center Engineer. The ideal candidate must possess the following experience: Background in Call/Contact Center technologies, Cisco IPT, Genesys 8.x to support design, planning and POC for network infrastructure and architecture. Working knowledge of CTI, Outbound, IVR, Call Recording (NICE and/or Verint), Voice Analytics, Softphone, SIP, WFM, Desktop, Real Time and Historical Reporting with very high volumes and large databases. Experience with Multi-media, Session Border Controller (Sonus), email, Chat, InfoMart, Advisor and TDM to VOIP migration experience is a plus. Ability to conduct research into hardware and software issues and products. Ability to present ideas and solutions. ***Must be U.S. Citizen, Green Card holder, or EAD*** Please apply only if you meet ALL requirements To be considered for this position, please click the *Apply* button or contact Russ Goza directly at (408) 328-8079. Please email resumes to email@example.com.
Related projectsSearch for freelance jobs
can’t wait for more clients
and advertising. Thank you."