Cisco Data Network Support
Cisco Data Network Support Cincinnati, OH Cisco Data Network Support Analysts Our large Energy client is seeking Cisco Data Network Support Analysts for six month plus contract positions in the Plainfield, Indiana area and/or Cincinnati, OH and Charlotte, NC areas . Candidates will be responsible for monitoring, managing, and maintaining the enterprise data network. This position is for a data network support analyst with strong analytical and problem solving skills. The successful candidate will work in a dedicated group that focuses on data network service restoration and analysis of application problems within the enterprise. Cisco Data Network Support Analyst Responsibilities: - Monitoring various tools (BMC Event Manager, HP NNMi) for network alarms. - Timely resolution to trouble tickets submitted to Data Network Support from Enterprise Help Desk and various support groups within the enterprise. - Using network protocol analyzers to resolve application problems. - Configure, install and maintain Cisco LAN/WAN switches and routers. - Configure, install and maintain Cisco Wireless LAN access points. - Requires on-call (24/7) support approximately every 6 weeks. Cisco Data Network Support Analyst Required Skills: - CCNA - Two-year associates degree in Computer Science, Networking or similar technology. - Experience working in an operational environment with emphasis on data network problem isolation and resolution. - Hands-on experience with Cisco enterprise networking products. - Two years? experience working with Checkpoint firewalls. - Experience troubleshooting WAN technologies such as T1, DS3 and SONET technologies. - Understanding of TCP/IP and IP subnetting. - Strong team player with the ability to manage multiple tasks and assignments. - Strong written and oral communications. Cisco Data Network Support Analyst Desired Skills: - Four year degree in Computer Science or Engineering. - Cisco CCNA certification and class work with the goal of CCNP certification. - Experience installing and troubleshooting 802.11 wireless networks. - Experience with network protocol analyzers. - Proven experience in an operational environment in a large data center. - Proven ability to speak and write about complex technical topics to a less technical audience. - High level understanding of business functions and ability to discern impact of requests/problems on the ongoing operations of the business. Working Conditions and Travel: - Office environment ? minimal travel to any field locations in the Indiana, Kentucky or Carolinas areas.
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