Job Description: OUR CLIENT is looking for a level 2 Support Center Technician with help desk experience, 3-5 years experience with hands-on repairs resolving computer hardware and software troubleshooting, experience supporting Window XP, NT4 and 2000 Operating systems, and Administration, hardware and software upgrades, experience with system migrations, general printer repair and maintenance, MS Office, Outlook, Exchange, PDA's, Laptops, excellent typing skills, excellent admin skills, experience with an incident tracking system like Magic (preferred), excellent customer service skills, ability to work in a stressful environment with a medium-sized group, excellent call documentation Top 3 Skills the Client is looking for: 1. 2 years of customer support 2. Window XP operating systems 3. Prior Help Desk experience Join TEKsystems() and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V