Job ID Field Service Technician A+ Location Chicago, IL Job Status Internet/E-Commerce Area Code 0 Tax Term CON_W2 Pay Rate Length Skills Tech Support, A+, IBM, Lenovo, Warranty Repair, Hardware Configuration, Software Configuration Position ID BBBH63918-596 Dice ID excell Travel Required unspecified Telecommute no Field Service Technician A+ We are seeking qualified Technical Support resources to work for the world's top corporations and high visibility brands. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors! OVERVIEW Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. Relies on experience and judgment to plan and accomplish goals. Works under general supervision. REQUIREMENTS Requires at least 2 - 4 years of deskside technical support support experience A+ Certification needed IBM / Lenovo Laptop / Desktop Warranty Certification strongly preferred Familiarity with a variety of tech support concepts, practices, and procedures A certain degree of creativity and latitude required May require an Associate's degree or its equivalent **CompuCom supports Employment Equity and Diversity** IND0 For more information about career opportunities with CompuCom IT Workforce Solutions visit www.compucom.com/careers.