Collections Associate (Mat Leave) Must have Great Plains
Key Role Under the guidance of the Collections Associate, the incumbent in this role performs day-to-day GS1 Canada collection efforts while maintaining a high standard of efficiency and customer service focus. Duties and Responsibilities Assists with collection efforts for GS1 Canada Accounts Receivable (A/R) portfolio by making calls and following up on delinquent accounts; Assists in maintaining Days Sales Outstanding (DSOs) at established optimum levels including call out campaigns; Maintains and documents all collection activities according to established Collection Strategy and Standard Operating Procedures (SOPs); Assists in responding to all inquiries (internal and external) relating to Collections and A/R; Escalates account disputes and billing discrepancies; Assists in identifying and reporting on delinquent accounts and bad debts monthly; Assists with various reports including monthly write-off and ad hoc reports for analysis to management; Maintains and ensures data integrity in accounting system; Assists with monitoring of E-Billing box and responds to email inquiries; Assists with filing and other administrative duties for all collection related activities; Performs various other duties as delegated or assigned. Required Knowledge, Skills & Experience High School diploma with preference given to those with post secondary education in a related subject (i.e. Finance, Accounting etc. at college or university level); Some office experience, preferably in a customer service and/or collections role preferred; Proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc) with preference given to candidates with working knowledge of Access; Knowledge of financial software with preference given to experience with Great Plains; Proven ability to meet tight deadlines and take responsibility for timely and accurate completion of tasks; Excellent organizational and communication skills, possessing a high level of problem solving, analytical abilities and negotiation skills; Entrepreneurial spirit suited for fast-paced, results-based environment, requiring flexibility to ever-changing needs. Interested and qualified candidates may contact us by sending a resume and cover letter detailing your relevant experience to email@example.com
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