Desktop Support Analyst Preston City 6 Months £75.00 / Day Desktop Support Analysts to provide second/First line support within the Companies ICT Operate department. You will be working to ICT ITIL procedures and in the role you will predominantly deal with incidents and changes logged through the Service Manager system to provide 2nd/1st line diagnosis and resolution. Core Skills: Windows Desktop Operating System (MS Products) Ability to diagnose and fix desktop related problems reported by the customer Good oral and written communication skills to communicate technical information to customers Installation and configuration of standard desktop hardware and software If you feel you have the right skills for the role please do not hesitate to apply now.