Bilingual Accounting Clerk (Japanese/English) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Our client is seeking a Bilingual Accounting Clerk. Candidates must be able to read and translate Japanese information stated on invoices and receipts submitted on employee expense reports. The candidate will be a member of the International Accounts Payable team based in Jacksonville, Florida. The main responsibility is to partner with the International Audit and Client Service team to review and approve T&E expenses to ensure compliance to regulations and corporate expense policy utilizing the Concur system. Main Duties: Index invoices while ensuring compliance to regulations and corporate expense in utilizing global Ariba system Analyze out of ordinary situations and communicate effectively in a customer service capacity via phone and email methods Implement processing efficiencies to streamline T&E payment processes and ensure high level of user satisfaction on T&E claim reimbursement services provided Analyze and raise red flag items accordingly, while maintaining high accuracy and low error ratio Provide highest quality customer service Identify training opportunities with the users through analyzing travel expense reports in Concur; analyze denied reasons for communication and education with local business areas Maintain a professional and positive approach in all interactions Demonstrate a commitment to quality while maintaining all service level agreements and able to maintain composure and adapt accordingly to all business conditions The successful candidate must be bilingual in Japanese/English and must be able to read / translate Japanese. A college degree is preferred or its equivalent with 2-5 years of accounts payable experience. Travel / entertainment (expense) or invoice auditing experience is required.
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