The individual selected for this position will be a member of the Treasury Technology OPICS (OPICS) Application Delivery team located in Newark, Delaware. This individual will have responsibility for supporting Settlements and Accounting teams located in Delaware and mid- and front-office teams located in New York, London, Bournemouth, and Mexico. Activities/Responsibilities: Provide end-user support by supplying product, process and technical solutions to resolve and/or enhance user application functions. Support a high-availability production environment during critical processing time periods and ensure the production environment meets the firm's requirements for disaster recovery Engage and partner with external software vendor for escalation, tracking, and resolution of application break/fix issues Ensure that production, UAT and development environments are in compliance with the Firm's Information Risk Management policies Seek opportunities for continuous improvement of the operating environment to ensure maximum productivity and efficiency Plan and execute software integration and regression testing on application patches, upgrades and enhancements Ensure accurate source code promotion, tracking and compliance with applicable corporate and regulatory (SOX) standards Analyze, define and document business processes and enhancement requirements driven by internal (user, business, corporate) or external (markets, regulatory) initiatives Prepare internal/technical specifications for system development Execute application development and build tasks working with global teams to deliver high quality and timely technical solutions Activities also include working closely with the broader OPICS Application Development and Operate team to support critical operations, serve as first contact for end user application and batch issues, and assist with operating critical end-of-day application processes. College degree in a technical discipline, a business discipline with significant technical training, or equivalent work experience is a must. Essential Skills: Technical Help-Desk call tracking/issue tracking experience Thorough financial instrument knowledge Exceptional problem solving skills Sybase/SQL programming experience Experienced with structured analysis techniques and business process modeling Strong/Clear Communication skills Familiar with software development lifecycle methodologies Nice to Haves: OPICS application experience Knowledge of Rational ClearCase Source Code Control Software Operating Systems: UNIX, Linux Languages: Java, XML, Perl, shell scripting Job Scheduling Tools: Autosys JIL