Job Title: BSA, Project Job ID: 14857 Location: Wakefield,MA, US Full/Part Time: Regular/Temporary: Regular Line of Business:Epsilon About the Opportunity The Business Systems Analyst will contribute to, produce and manage client deliverables relative to our multi-channel marketing engagements, serving as a liaison between client staff and internal Epsilon technical delivery teams. The Business Systems Analyst will work closely with account team leads to ensure accurate and timely delivery of account deliverables, with a focus on leading business/systems analysis tasks across the full SDLC lifecycle of a client implementation, to include requirements, functional specifications, SIT and UAT. Function 1.Support and coordinate the full SDLC processes and associated tasks such as requirements, functional specification and other client documentation 2. Support and coordinate System Integration Testing (SIT), User Acceptance Testing, and associated activities such as test plan, test cases and test execution as related to a new client implementation, or significant enhancements to an existing implementation 3. Support production staff and client end users in the use of the overall client solution with a focus on newly released client implementations 4. Act as a BSA client contact 5. Support and coordinate Change Management initiatives 6. Support and coordinate Issue Management events from identification through resolution Relevant experience may include some or all of the following: 1. Solid understanding of Relational Database Management Systems. 2. Working knowledge of SQL. 3. Working knowledge of Unix, Flat File processing, Data Hygiene and/or CDI 4. Working knowledge of project management methodologies and creation of defined artifacts 5. Background in (or strong understanding of) Marketing concepts, Direct Mail, or CRM is a plus. 6. Understanding of Email tools and technologies is a plus. 7. Understanding of data warehouse and data mart concepts is a plus. The Business Systems Analyst should have experience in defining, testing and executing marketing campaigns and reports, preferably in a direct marketing environment. Special emphasis is on gathering requirements, analysis, ability to translate business requirements into functional/business specifications, creating test plans, and developing quality assurance methodologies. Working knowledge of: campaign management/execution tools (Unica, SAS MA, Alterian, etc.); Business Intelligence tools such as Business Objects, Cognos, Microstrategy, and/or Microsoft Reporting/Analysis Services; and/or Web technologies is desired Other Skills, Knowledge or Abilities: 1. Excellent written and verbal communications skills 2. Excellent analytical and problem solving skills 3. Excellent negotiation skills 4. Good leadership skills 5. Excellent time management skills 6. Detail-oriented, able to multi-task and prioritize 7. Excellent listening skills 8. Self-starter, ability to work independently and a strong initiative This position requires an individual who can work well under pressure, multi-task, learn the business (marketing programs, tactics, and business rules) quickly, and be proactive with the client and agencies -- driving toward decision/resolution on open issues, always seeking the business context around an operational request. Attention to detail, strong listening skills, and good verbal and written communic Compensation and Benefits Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks. About Us Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit http://www.epsilon.com/or call 1.800.309.0505.