Interactive Resorts Ltd is one of the UK’s largest online ski travel agencies specialising in catered chalet holidays throughout Europe and North America. We have an opening for an administration assistant to start immediately. The successful applicant will be part of our busy, hardworking admin team who are responsible for the after sales service of all clients booked. The role involves a high level of concentration and attention to detail. You will be responsible for general office admin and for processing new bookings. This will involve: Confirming bookings with the suppliers by e-mail Entering new bookings onto our invoicing system Sending out client invoices by post Collecting final balance payments by debit and credit card Amendments to bookings Checking and filing supplier invoices Answering the telephone for incoming calls, and transferring calls to other team members. Dealing with client queries and questions We require you to have: Confident telephone manner Excellent communication skills Meticulous attention to detail Good level of computer literacy - especially Microsoft Word and Excel. Excellent timekeeping You must be: Highly motivated, organised and calm under pressure. Sociable and outgoing with a good sense of humour. Enthusiastic and articulate with the ability to take initiative and self-motivate in a busy environment. Some office experience is essential, and experience in the travel industry would be beneficial, but not essential. This is initially a temporary role until the end of the ski season, with possibility of being made permanent. Hours: Monday – Friday, 9:00 – 18:00 and approximately 1 in 4 Saturdays 10:00 - 16:00 Salary: £15,000 Holiday: 20 days per annum, pro rata. Place of work: Fulham, London, SW6 Please send a covering letter and CV. Keywords: Secretarial, PA, Admin